Because we prioritize a perfect fit and celebrate individual expression, we do offer customization on select pieces. Please reach out to our team at contact@tonyshei.com before placing your order to discuss sizing adjustments, hemlines, or specific fit requirements.

In-stock items: Ship within 2–3 business days and should arrive withing 10 business days.

We begin processing orders quickly to ensure timely delivery. If you need to make changes or cancel an order, please contact us within 24 hours of placement. Once an item has entered production or has been shipped, we are unable to make alterations.

Every piece is designed and meticulously crafted by master artisans who share our dedication to impeccable quality. We partner exclusively with ethical workshops that guarantee fair wages, safe working conditions, and a mutual respect for the textile arts.

Our garments are made from premium, often delicate textiles designed to last a lifetime with the proper care.

• We highly recommend professional dry cleaning or gentle hand-washing in cold water for our delicate silks, wools, and structured pieces.
• Always check the specific care label stitched inside your garment for exact instructions.

Yes, we bring our designs to clients worldwide. Shipping rates, duties, and delivery timelines vary by destination and will be calculated at checkout. Please note that international custom fees and duties are the responsibility of the recipient.

We want you to love your piece as much as we loved creating it. We accept returns on unworn, unwashed items in their original packaging with all tags attached within 14 days of delivery.

Note: Because they are engineered specifically for you, custom-made or altered garments are final sale and cannot be returned.

Sizing can vary depending on the silhouette and drape of the garment. We provide a detailed Size Guide on every product page. If you are between sizes or need advice on how a specific fabric moves, our styling team is happy to assist you at contact@tonyshei.com.